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Help Center

Everything you need to know about using BoothPass

Getting Started

How do I create my first agreement?

Click the New Agreement button in your dashboard. Fill out the booking details, including event information, payment terms, and any special requirements. Once complete, you'll receive a shareable link to send to the other party for review and signature.

How do I confirm an agreement as a venue or promoter?

When you receive a shareable agreement link, open it to review the details. After reviewing, add your information and digital signature to confirm. Once signed, both parties will receive a confirmation email.

What information is required for an agreement?

Typical booking details include:

  • Event information (name, date, time, venue)
  • Performer/organizer information
  • Agreed fee and payment terms
  • Technical and hospitality requirements

You can also include cancellation terms, overtime rules, and custom clauses where needed.

Agreements & Payments

Are BoothPass agreements legally binding?

BoothPass provides tools to create structured booking agreements with digital signatures. Whether an agreement is enforceable depends on applicable local laws and the specific circumstances of the deal.

BoothPass does not provide legal advice, and we recommend consulting a legal professional if you need certainty regarding enforceability or specific legal requirements.

How do payments work?

BoothPass helps organize and track booking agreements. Payment processing happens outside the platform according to the terms you specify (for example, cash, bank transfer, invoice, etc.).

Can I modify an agreement after it's been created?

After both parties sign an agreement, it can't be edited to maintain an accurate record. If changes are required, you can create a new agreement with updated terms and request signatures again.

Account Management

How do I update my profile information?

Go to Account Settings from the navigation menu to update your profile photo, bio, location, contact details, and privacy preferences. Changes save automatically.

How do I delete my account?

Navigate to Account Settings and scroll to the Danger Zone section. Click Delete Account and follow the confirmation steps. Once submitted, your account will be permanently removed within 30 days.

Still need help?

If you can't find what you're looking for, our support team is here to assist.